FAQ

The Answers You Need

AGE RESTRICTIONS & ID

(“Riot Underage” Events) ARE STRICTLY FOR UNDER 18’S ONLY (13 – 17 YEARS OF AGE).
If you are 18 years or over you cannot attend the event. Parents wishing to come along with their kids or siblings 18 or over wishing to accompany a relative or friend will not be allowed into the event. To ensure all patrons are under the age of 18 years – photo ID may be required. For ID to be valid, it must contain your D.O.B, a photo and your full name. Birth certificates are not accepted, however if you get a photo copy of your birth certificate and a current photo, get both verified ,signed and dated by a Justice of the peace.

AGE RESTRICTIONS & ID

THE FOLLOWING FORMS OF ID WILL BE ACCEPTED​

  • Learners Permit

  • School ID

  • Drivers Licence

  • Passport

  • Colour photocopy of a Passport that has been signed and stamped by a Justice of the Peace or Pharmacists, Nurse or Police officer

  • Plastic or Laminated School ID

  • Boat License (only if it has Name, D.O.B & Photo)

  • Motorbike Licence (only if it has Name, D.O.B & Photo)

  • Proof of Age card

  • Copy of Birth Certificate & Current photo, both signed by a Justice of the Peace or Pharmacists, Nurse or Police officer

FORMS OF ID

Riot Events practices a zero tolerance to anyone in possession of drugs and alcohol and anyone deemed to be substance affected. We pro actively enforce this policy, our entrance procedures entail the following checks;

  • Patrons ID checked at security discretion

  • Patrons may have their bag checked

  • Patrons may be patted down for prohibited items

  • Patrons may be metal detected

SECURITY & ENTRY POLICY 

corey@luckyent.com

0455 283 318

Remember to check your spam & junk folders for your tickets if you didn't receive it.

There is a cloak room available at our events with a charge of $5 per small item + $10 per large item.

CLOAK ROOM

Dress Code

If you have lost an item at our show please contact Corey via 0455 283 318 or corey@luckyent.com to see if the item has been handed in.

Lost Property

Riot has a dress code in place for all events. No bum bags / fanny packs, Male Side bags or man bags. Backpacks are allowed but must be cloaked on entry. Recommend closed shoes but does allow Heels

MEDICAL

It is a condition of sale that tickets may not be offered for unauthorised resale, on third party websites such as eBay, Gumtree, Viagogo or social media Buy Swap Sell pages. Tickets may not be resold or offered for resale at a premium (including online auction sites) or used for advertising, promotion or other commercial purposes. If a ticket is used in breach of these conditions, it may be cancelled without refund and the ticket holder may be refused entry.

Riot will have a fully trained Medical team allocated to assist with any first aid injuries or concerns of patrons.

RE-SALE

We highly recommend using public transport (Train, tram or bus) to get to our venue. 

GETTING TO THE VENUE

VENUE CONDITIONS

The promoter reserves the right of entry and to enforce the venue entry conditions set by the Venue. Anyone behaving in an offensive disruptive or dangerous manner may be ejected from the Event in the Promoter's or the Venue's discretion

CANCELLATION

Should the Event be cancelled or rescheduled, Eventbrite Or Riot Events will contact you via the nominated email address.

LOCKOUT

Riot Underage have a lockout of 8PM for all Under18 events. if you arrive after 8pm you will be denied access.

Each ticket attracts a booking fee + GST. All tickets and products listed on www.eventbrite.com.au are priced in Australian Dollars.

BOOKING FEES

No refunds or exchanges on any ticket except as required by the Live Performance Australia Ticketing Code of Practice or the Australian Consumer Law. Incorrect purchases are NOT guaranteed a refund and are at the discretion of the Promoter.

TICKET REFUNDS

Any tickets purchased in excess of the Event ticket/transaction limit may be cancelled at the discretion of the Promoter.

TICKET LIMITS

ENQUIRIES & SUPPORT

DIGITAL TICKETS

Your digital tickets is your ticket to the event & must be presented on entry. Your ticket will be emailed to the email address you enter during the booking as a PDF. If you do not receive your tickets please follow the Support info above.

© 2022 by Riot Events.